For on-site warranty (usually for scanners costing above ₹1.5 lakh), a technician will visit your office in cities like Delhi, Mumbai, Chennai, Kolkata, Hyderabad, Pune, or Ahmedabad. For other locations, you must ship the scanner to a hub.
with your purchase date and serial number helps verify your coverage for future claims. Kodak Alaris Warranty Coverage Details Standard Terms
: Some business-grade scanners (e.g., Kodak Alaris) may include a 5-year Advanced Unit Replacement (AUR) , where a working unit is shipped to you within one business day if a repair is needed.
Repairs conducted by certified Kodak Alaris engineers. kodak scanner warranty check india work
If Kodak India refuses warranty service despite a valid invoice and an unexpired warranty period (e.g., they claim “ship date expired”), you can escalate to the at 14404.
: While not directly a warranty check, registering your scanner is crucial. It links your product and purchase date to your contact information in Kodak Alaris's system. Some manuals note that a scanner must be registered before any service support can be provided. You can register online at www.kodak.com/go/DIwarrantyregistration .
The official Kodak Alaris Support website is a reliable primary source for warranty information. By navigating to relevant support pages, you can review the limited warranty details applicable to your product. You can also use this portal to access user guides and other documentation where warranty terms are detailed. For on-site warranty (usually for scanners costing above
The standard warranty check portal (Method 1) also shows KCare if it was registered. If not, email kcare.india@kodakalaris.com with your serial number.
: Under specific agreements, if a scanner fails, Kodak Alaris may ship a replacement unit
Navigate to the "Register Scanner" or "Request Support" section. Enter your product model and serial number. Kodak Alaris Warranty Coverage Details Standard Terms :
These are managed by Kodak Alaris.
This usually occurs if the scanner was purchased grey-market or parallel-imported from another region. Kodak Alaris warranties are generally region-specific; a scanner designated for the US or Europe may not show up as valid in the Indian service database.
If you want, I can draft a short email template to request warranty confirmation from Kodak India or an authorized service center.
High-end models often include "Advanced Unit Replacement" (AUR). For example, if a scanner fails within its first 5 years (under specific agreements), Kodak Alaris may provide a replacement within one business day. 4. What is Covered? Standard warranties typically cover: Defects arising from faulty material or workmanship.
Reach out via the official contact channels or call their local support line for India.